Please look at our F.A.Q.

Still need help? Contact us below

Please could customers contact us via email in the first instance whilst we make changes in response to covid-19. There will be more email cover than telephone cover and you may receive a response more efficiently via email.

Thank you for your patience and understanding.


0161 711 0420

MediaBlanket Ltd, The Old Bank, 247 Chapel Street, Salford, M3 5EP

hello@creditknowledge.co.uk

Our office opening hours are Monday to Thursday: 9.00am - 5.00pm and Friday 9:00am - 4:00pm. Please note we are closed on Public Holidays.

In order that We meet Our obligations under data protection regulations, please confirm the following information when contacting Us: -

  • Full Name.
  • Email Address that you used to register for your account; we cannot locate you in our records if you provide a different email address.
  • Mobile Number that you used to register for your account; we cannot locate you in our records if you provide a different mobile number.
  • The Post Code that you used when registering.

MediaBlanket t/a as CreditKnowledge.co.uk is a credit broker and our services are subject to the jurisdiction of the Financial Ombudsman Service. If you have a complaint about our services, you should contact us and we will endeavour to resolve it as soon as possible. If we do not respond within 8 weeks or you disagree with our response, you have the right to refer the complaint to: The Financial Ombudsman Service 020 7964 1000