Please look at our F.A.Q.

Still need help? Contact us below

Please could customers contact us via email in the first instance whilst we make changes in response to covid-19. There will be more email cover than telephone cover and you may receive a response more efficiently via email.

Thank you for your patience and understanding.



MediaBlanket Ltd, The Old Bank, 247 Chapel Street, Salford, M3 5EP


Our office opening hours are Monday to Thursday: 9.00am - 5.00pm and Friday 9:00am - 4:00pm. Please note we are closed on Public Holidays.

In order that We meet Our obligations under data protection regulations, please confirm the following information when contacting Us: -

  • Full Name.
  • Email Address that you used to register for your account; we cannot locate you in our records if you provide a different email address.
  • Mobile Number that you used to register for your account; we cannot locate you in our records if you provide a different mobile number.
  • The Post Code that you used when registering.

MediaBlanket t/a as CreditKnowledge.co.uk is a credit broker and our services are subject to the jurisdiction of the Financial Ombudsman Service. If you have a complaint about our services, you should contact us and we will endeavour to resolve it as soon as possible. If we do not respond within 8 weeks or you disagree with our response, you have the right to refer the complaint to: The Financial Ombudsman Service 020 7964 1000