If you have a prepayment energy meter, it's important to understand whether any exit fees apply before changing tariffs or switching supplier. While many prepayment tariffs don't include exit charges, other fixed-term prepayment deals may require you to pay a fee if you leave before your contract ends.
If you're on a variable prepayment tariff, you can usually switch to another supplier without paying an exit fee. However, if you've agreed to a fixed-price prepayment tariff, it's worth checking your terms and conditions before making the move.
Most suppliers also allow customers to switch without paying an exit fee during the final 49 days of a fixed-term contract. This gives you the opportunity to compare prepayment energy deals and arrange your switch before your current tariff expires.
Exit fees vary depending on your supplier and the tariff you're on. Some suppliers don't charge exit fees on prepayment tariffs, while others may apply a fee for each fuel if you switch before your contract ends.
Before switching your prepayment energy supplier, check:
Paying an exit fee doesn't always mean you should stay with your current supplier. If switching to a cheaper prepayment energy tariff could save you more than the cost of leaving your existing deal, changing supplier may still be worthwhile. Comparing the latest prepayment energy prices can help you work out whether switching now could reduce your energy costs and provide better value over the long term.
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